Your Peace of Mind: Our Commitment to Your Privacy
At ModularStore, your privacy and the security of your personal data are paramount. We believe in transparent practices that protect your information while enabling us to provide you with innovative organization solutions and exceptional service. Learn how we uphold your trust.
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Our Commitment to Your Privacy
ModularStore is steadfast in its dedication to protecting the privacy of your personal data. This policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services. We are committed to handling your data responsibly and in compliance with applicable data protection laws.
This Privacy Policy applies to all information collected through our website (www.modularstore.com) and any associated services, sales, marketing, or events. By using our services, you signify your acceptance of this policy.
Last updated: November 15, 2023
Questions or Concerns?
For any questions or concerns regarding this Privacy Policy or our data practices, please do not hesitate to contact our dedicated Privacy Officer:
Email: [email protected]
Information We Collect and How We Use It
We collect various types of information to provide and improve our services, process your orders, communicate with you, and enhance your overall experience. The data we collect generally falls into two categories:
1. Information You Voluntarily Provide
When you create an account, place an order, subscribe to our newsletter, or submit an inquiry, you directly provide us with:
- Personal Identifiers: Name, email address, postal address, phone number.
- Financial Information: Payment card details (processed securely by third-party payment processors, we do not store full card numbers), billing address.
- Order Details: Products purchased, order history, shipping preferences.
- Communication Data: Content of your messages, inquiries, feedback.
We use this information to:
- Process and fulfill your orders.
- Provide customer support and respond to your inquiries.
- Send you transactional emails (order confirmations, shipping updates).
- Deliver relevant marketing communications, if you have opted in.
- Improve our products and services.
2. Information Collected Automatically
When you visit our website, certain information is automatically logged, primarily to improve website functionality and user experience. This includes:
- Usage Data: Pages viewed, time spent on pages, navigation paths, click rates.
- Device Data: IP address, browser type, operating system, device type.
- Cookie Data: Information gathered through cookies and similar tracking technologies (see our Cookie Policy for more details).
This information helps us to:
- Maintain and secure our website.
- Analyze website performance and user behavior.
- Personalize your experience and content.
- Understand marketing campaign effectiveness.
Legal Basis for Processing: We process your personal data based on various legal grounds, including your consent, the necessity to perform a contract with you (e.g., fulfilling your order), compliance with legal obligations, and our legitimate business interests where these are not overridden by your data protection interests.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer needed, your data is securely deleted or anonymized.
Third-Party Sharing: We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential and comply with data protection regulations. Examples include payment processors, shipping carriers, and customer support platforms.
How We Protect Your Information
The security of your personal information is a top priority for ModularStore. We implement a variety of robust security measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. We utilize industry-standard practices and continuous vigilance:
- Encryption: We use Secure Socket Layer (SSL) technology to encrypt data in transit, safeguarding sensitive information like payment details during online transactions.
- Access Controls: Access to personal data is restricted to employees who need it to perform their job functions, and they are subject to strict confidentiality obligations.
- Regular Audits: Our systems undergo regular security audits and vulnerability assessments to identify and address potential weaknesses.
- Data Minimization: We only collect the personal data that is essential for the stated purpose.
- Employee Training: All ModularStore personnel receive ongoing training on data privacy best practices and security protocols.
- Incident Response: We have established procedures for promptly addressing any potential data breaches in accordance with legal requirements.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Rights and Control Over Your Data
You have significant rights concerning your personal data. ModularStore is committed to facilitating the exercise of these rights:
- Access: You have the right to request copies of your personal data we hold.
- Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Deletion ("Right to be Forgotten"): You have the right to request that we erase your personal data under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Managing Your Preferences
You can manage your email communication preferences by using the 'unsubscribe' link found at the bottom of our marketing emails.
For more control over cookies and tracking technologies, please refer to our dedicated Cookie Policy page.
If you have a complaint about our data practices, we encourage you to contact us first so we can address your concerns. You also have the right to lodge a complaint with your local data protection supervisory authority.